Information:
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Order cut off time: Orders placed by 5 p.m. will be processed the same day.
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Handling time: Order handling time is 0-1 business days (Monday to Friday).
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Transit time: The transit time is 2-5 working days (Monday to Friday).
- Total delivery time: Estimated delivery time based on customer locations is 2-6 business days
- Shipping costs: Free shipping.
Where do we ship to?
Currently we ship only within USA.
Order confirmation
As soon as you place your order, you will receive an order confirmation email. This means that we have your order in our system and we have started our order handling process.
Order Shipping
Once you place your order, we need 0-1 business days to process it. After your order is processed, it will be shipped and usually takes 2-5 business days to arrive.
Shipping costs
We offer free shipping on all orders.
Delayed orders
If the maximum time for processing and shipping the order has expired and your order still hasn’t arrived, don’t panic. Please allow up to 2 additional days and remember to use your tracking code. If your package has still not arrived by then, please contact us with your order number.
Damaged or incorrect orders
Have you successfully accepted your package, but there is damage or incorrect items. Please take photos of the problem, include a short explanation of what is wrong and contact us with your order number.
Contact Information:
Email: [email protected]
Phone: +13127965144
Address:
1101 S Canal St, Chicago, IL 60607, United States
Opening Days and Hours:
Mon – Fri, 8:00AM – 5:00PM, Closed on Sat and Sun